See it before you buy it.

Nobody should spend £5,000 on a document they have never seen the shape of. So here is one, published in full, with nothing removed.

The worked example

A business that thought it had a lead problem.

A £2.4m commercial cleaning contractor. Growing every year, and the owner taking home less than he did in 2021. He was certain he needed more leads.

He was wrong, and it was costing him £74,700 a year. The Investigation tested his hypothesis first, cleared it, and found the constraint three lenses away.

01 · The answer

The summary.

8 pages · PDF · read in ten minutes

What a busy owner actually reads. The constraint named on page one, what it costs, the plan, and the quick win we implemented before delivery.

Page showing the constraint named and the headline numbers Page showing the six lenses and their verdicts
02 · The evidence

The full report.

33 pages · PDF · every conclusion shown working

Everything underneath the answer. Fourteen interviews, ten data sources, all six lenses in full, the contract P&L we rebuilt, each move specified, and a page on where the report could be wrong.

Page listing the fourteen interviews conducted Page showing the rebuilt contract profit and loss Page specifying one of the six moves in the plan

Northgate Facilities Ltd does not exist. It is a composite of the kind of business the Investigation is built for: UK, owner-managed, turning over between £500k and £5m. We will not publish a real client's numbers without their name on it, and we will not put a real client's name on it without asking.

Everything else is real. The method, the structure, the depth of evidence and the standard of the plan are exactly what you receive. Both documents say so on every page, because a worked example passed off as a case study is not proof, it is a lie with a nice layout.

Why we publish this

Most consultancies show you a logo wall.

01A logo tells you someone paid. It does not tell you what they got.
02You are buying a document and a decision. You should be able to see both before you commit.
03If the work is any good it survives being read by people who have not paid for it.